Privacy Policy

**Last updated: June 2026**

CertApp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

### Personal Information You Provide

When you enroll in a course, we collect:

- Full legal name

- Email address

- Phone number

- Mailing address

- Date of birth

- Driver's license number and issuing state (for driving courses only)

- Payment information (processed securely by Stripe — we never store card numbers)

### Information Collected Automatically

- Pages you visit and actions you take on our site (via PostHog analytics)

- Browser type and device information

- IP address and approximate location

- Course progress and quiz results

How We Use Your Information

We use your information to:

- Create and manage your account

- Process enrollment and payment

- Generate and deliver your certificate

- Send transactional emails (enrollment confirmation, certificate delivery)

- Send renewal reminders before your certificate expires

- Comply with Texas DSHS reporting requirements

- Improve our courses and website

How We Share Your Information

We do not sell your personal information. We share data only with:

- **Stripe** — to process payments securely

- **Clerk** — to manage authentication

- **Resend** — to send transactional emails

- **PostHog** — for product analytics (anonymized)

- **Texas DSHS** — if required by law or regulation

- Law enforcement when required by a valid legal order

Data Retention

We retain your personal information and certificate records for as long as your account is active and for 7 years afterward to comply with Texas regulatory requirements.

Your Rights

You have the right to:

- Access the personal information we hold about you

- Correct inaccurate information

- Request deletion of your account (subject to legal retention requirements)

- Opt out of marketing emails at any time

To exercise these rights, contact us at privacy@certapp.io.

Cookies

We use cookies for authentication, analytics, and to remember your preferences. See our Cookie Policy for details.

Contact

CertApp

Email: privacy@certapp.io

Website: https://certapp.io